Terms and Conditions

The following terminology applies to this Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “You” and “Your” refers to you, the person accessing this contract and accepting Surfside Picnic’s Terms and Conditions. “Ourselves,” “We,” “the Company,” and “Us,” refers to Surfside Picnic.  “Party,” “Parties,” or “Us,” refers to both the Client and ourselves, or either the Client or ourselves.  Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Because our services are evolving over time, We may change or discontinue all or any part of our services, at any time and without notice, at our sole discretion. By booking your picnic, you are saying you understand and agree to these terms.

Payment Details

A $100 (USD)  nonrefundable* deposit is required to secure a date when booking.

Full Payment is due 7 days prior to the scheduled picnic date.

Payment details can be found on the invoice sent to the customer via email. The event set up will not occur without full payment prior. If payment in full is not paid two days before the event- the event will be cancelled and no refund will be given.

*Deposits will only be refunded due to inclement weather.  Surfside Picnic has the right to define and determine what constitutes as inclement weather.

ID Requirements

Proof or License matching the booking form will be required upon picnic setup. This includes your full name, phone number and address.

Cancellation & Refunds

*Deposits are nonrefundable unless there is inclement weather.  Surfside Picnic has the right to define and determine what constitutes as inclement weather.

*Clients have one year from their picnic date to transfer the $100 deposit toward a newly scheduled/booked picnic date.

*Cancellations made by the client with 48 hours or more notice will receive a 50% refund of their grand total as per invoice. 

*Cancellations made within 48 hours of the picnic time will not be refunded. See below for an exception.

***If we are able to fill your picnic slot, you will receive your money back, minus a 10% rebooking fee.

Inclement Weather

In the event of inclement weather, Surfside Picnic reserves the right to cancel the scheduled picnic. Surfside Picnic will try to reschedule or ask the client if they have an indoor/back-up location.  Otherwise, a refund will be returned to the customer unless otherwise noted* below. 

*Note: Picnics in April and October months must have an indoor backup location to secure a booking due to average cooler temperatures and the higher likelihood of unpredictable "picnic" weather. 

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Use of Equipment

All Equipment supplied on hire is the property of Surfside Picnic.

Any damage, loss or extensive cleaning will result in a fee to The Client.

The persons hosting the event shall be responsible for any loss or damage to any items such as platters, ceramic bowls/plates, vases, props and other decorations. Fees will apply for replacement at the full cost of purchasing a replacement. These fees are payable within seven days of such loss or damage unless agreed otherwise.

The Client shall pay for all equipment damage or loss however caused during that period. Damage includes but is not limited to:

• Improper use of equipment
• Disappearance of the equipment
• Damage to, or loss of, the equipment from any unknown cause
• Cigarette burns on any furniture or décor items. Smoking is not permitted on or near the property of Surfside Picnic 
• Staining product spillages or stains on any furniture or décor items

With the exception of battery powered candles, no candles, fires or other flammable properties are to be lit during the booking.​

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In the event of the Equipment being stolen from the booking site, the Client shall notify the Company in writing stating the full circumstances of the theft and the time the police were notified.

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The Client shall also indemnify the Company for any such loss of the Equipment at the current replacement cost of the Equipment, and must pay that cost to the Company on demand.

All hired equipment must not be relocated from the designated place of set-up by the company.

The Client warrants that all equipment will not be left unattended for the duration of the booking.

The Company shall not be liable for any loss or damages arising out of the overloading, exceeding rated capacity, misuse, or abuse of the Equipment by the Client and the Client agrees to keep the Company indemnified in respect thereof.

In order to retake possession of the equipment, it shall be lawful for the Company to enter into or upon any premises where the same may be and the Client hereby agrees to indemnify and to keep indemnified the Company against all liability and against all actions, suits, proceedings, claims, demands, costs and expenses howsoever incurred by the Company arising from the Company's entry into or upon any premises in exercise of its rights of repossession.

Any person agreeing to a booking and it’s terms and conditions on behalf of the Client hereby agrees that he or she has the authority of the Client to make this agreement on the Client’s behalf and has the Client’s permission to bind the Client/s to this agreement and hereby compensate the Company against all losses and cost incurred by the Company arising out of the person signing this agreement failing to have such power and/or authority.

Hire Obligations

The commencement and conclusion time of a booking will remain as per the original agreed booking.

To avoid impact on successive bookings, in the event a Client is greater than 15 minutes late to a booking, forfeiture of the booking will occur.

Extended Hire

The Client agrees that the booking is for the agreed duration as confirmed at the time full payment for the booking occurs.

A request to extend booking duration must occur 3 days prior to the booking date and is subject to availability. No refunds will be issued in the event the extended hire is not fully utilized. 

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Extended hire is charged at a rate of $35 per half hour.

Advertising

Surfside Picnic has the right to all photos taken at the booking for advertising purposes.